Bloombelle Fashion (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of every customer, visitor, and user of our website. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or shop on www.bloombellefashion.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information only when necessary to provide a safe, efficient, and personalised shopping experience.
a. Personal Information You Provide
- Full name
- Email address
- Phone number
- Billing and delivery address
- Payment-related details (processed securely via third-party gateways)
- Account login details
- Order history and preferences
- Communications sent to us via email or contact forms
b. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and browsing behaviour
- Time spent on our website
- Referring URLs
This information helps us improve site performance, security, and user experience.
2. How We Use Your Information
Bloombelle Fashion uses collected data to:
- Process and fulfil orders
- Deliver products safely and efficiently
- Communicate order updates and service notifications
- Provide customer support
- Improve website functionality and product offerings
- Send promotional emails and newsletters (only with your consent)
- Prevent fraud and maintain platform security
- Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and site performance.
Cookies help us:
- Remember user preferences
- Enable secure login sessions
- Analyse traffic and usage patterns
- Improve marketing relevance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.
4. Third-Party Services
We work with trusted third-party service providers to operate our platform effectively, including:
- Payment processors
- Delivery and logistics partners
- Website analytics tools
- Email communication platforms
These third parties only receive the information necessary to perform their specific services and are contractually obligated to protect your data in line with applicable privacy laws.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Maintain transaction records
- Comply with legal, tax, and regulatory requirements
- Resolve disputes or enforce our agreements
Once data is no longer required, it is securely deleted or anonymised.
6. User Rights and Choices
You have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
- Object to certain data processing activities
To exercise any of these rights, please contact us using the details below.
7. Data Security
Bloombelle Fashion implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
All payment transactions are processed through secure, encrypted third-party payment gateways. We do not store full payment card details on our servers.
8. Children’s Privacy
Protecting children’s privacy is very important to us. While our products are designed for children, our website and transactions are intended to be managed by parents or legal guardians. We do not knowingly collect personal data directly from children without parental consent.
9. International Data Transfers
If you access our website from outside Ghana, please note that your information may be processed and stored in jurisdictions with different data protection laws. We ensure appropriate safeguards are in place to protect your data.
10. Updates to This Privacy Policy
Bloombelle Fashion may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
We encourage users to review this policy periodically.
11. Contact Information
For privacy-related questions, data requests, or concerns, please contact:
Address- GA-394-3314, NEAR FADAMA CLUSTER OF BASIC SCHOOLS,FADAMA,AYAWASO ROAD, ACCRA,GHANA
Email: info@bloombellefashion.com
Our team is committed to addressing your concerns promptly and transparently.